REPAIR SERVICES · MENTOR, OHIO
A failed encoder doesn't have to mean a down machine. Tell us what failed, and we'll evaluate the unit for free before quoting repair.

How a repair starts
01 · Tell us about the unit
Share the model and full ID number from the tag, serial number if available, quantity, and the symptom. Let us know if you need rush service.
02 · Free evaluation
Send us the unit for evaluation. We review it and provide a repair quote before work starts.
03 · Repair after approval
Once you approve the quote, repair can begin. We'll confirm timing for your unit in the quote.
Typical turnaround
Rush: 1-2 days | Standard: 1-2 weeks
These are typical repair timelines; the quote confirms timing for your unit. Evaluation is free.
Heidenhain encoder repairs
We work on linear, rotary, and angle encoders, including older models. Looking for a specific LS, LB, LC, or ROD model? Browse the Heidenhain repair model guide. The existing model pages remain available there.
Prefer to talk? Call 1-888-354-2525. Automation and Metrology, Inc. · 8808 Tyler Blvd, Mentor, OH 44060.